Team Jetspeed

Policies

We deliver products Australia wide using Inxpress (TNT) and express courier. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

all goods are checked prior to packaging and labelled and marked for delivery as requested by the fright company, we take every precaution which seen fit to preserve the goods and ensure its safe delivery without applying extra packaging cost.

All delivery fees charged include postage and handling and goods loss in transit, However our fright and courier company do not insure goods/parts which are damaged in transit.

If you receive a good/parts in damage condition we (team jetspeed) will not be held liable for the damage caused by the fright /courier company.

We suggest that all goods are to be check throughly before signing the consent form. if you found damages best reject the delivery or sign and state clearly on the form that the goods are damage. this way you will not be liable for the delivery cost and repair cost, we recommend that you contact the courier company Customer service directly.

We are not a common carriers and we are not responsible for any delivery involving returning of goods.

Shipping Destinations: Inxpress (TNT) ships goods Australia wide, for international orders through our website the Shipping cost will be manually process, please contact us on +61 (03) 9548 8828 or email info@teamjetspeed.com.au to enquire about a special order.

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.

A refund is only given if the goods have been wrongly described, are different to the product purchased on the website.
An exchange or credit will be given for goods been faulty and we must be notify within 7 days of receiving the goods.

Special order are non refundable, exchangeable or credited. An exchanges are for the same item only, all good return must be in the same package and condition.

Only the original buyer may request for a return product, refund are not transferable.

After receiving the goods returned, we shall inspect the goods to determine the exact quantity and condition of the good received . If we do not accept the goods as being defective and/or returnable for any reason, buyer must accept incurred costs.

All returned goods are subject to a 20% re-stock fee and we will be checking over.

All sales are final and all products sold by teamjetspeed.com.au are sold "as is" to the Buyer. The buyer assumes all responsibilities for determining the suitability of a product.

While every effort is made to provide technical information and assistance, we have no control over owner's installation, and modification.

Buyer understands that all body kits require some prep work before paint; we are not responsible for any extra incurred fees, material fees, storage fees for unexpected labour your body shop/paint shop charges the Buyer.

Buyer understands that all body kits are fibreglass unlike plastic OEM materials and may need modifications for correct fitment such as modification or removal of reinforcements, factory bumper, lights/side marker indicators, or shaving and molding of bodykit etc.

Not all body shops charge the same prices, or have the same quality work performed. We find that you get what you pay for. Therefore we strongly RECOMMEND you choose one of our highly skilled body shop/ technician to install and paint any body kit for factory or show quality look.

All special orders require a minimum nonrefundable deposit of 50% of total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to Us.

We shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery.

All parts forsale at teamjetspeed.com.au are recommanded for Show Conditions, not for Legal Street Used purposes.
teamjetspeed.com.au does not endorse, nor recommend modification of vehicles for use on public roads since warranty or RTA regulations may be violated.

Buyer does understand the ramifications for having performance or after-market parts on a vehicle.

teamjetspeed.com.au is not held responsible for any misconception or disappointments associated with any of these parts.

As an express condition of sale of any performance part, the buyer acknowledges and agrees to use the performance parts for the modification of vehicles in sanctioned OFF-ROAD competitive events such as track racing or for exhibition show only.

teamjetspeed.com.au is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment or act of God, etc.

Disclaimer of Warranties and Limitation of Liability The World Wide Web exists across open public networks that are neither secure nor private. Accordingly, you acknowledge and accept the risk that any communication to or from the Site may be intercepted, used or modified by third parties; We does not warrant that access to or use of this Site will be uninterrupted or error free or that the Site or any material on or accessible through the Site is free from errors or viruses, worms, trojan horses, time bomb, cancelbot or other harmful components; We may change any of the material on the Site at any time without notice;

Governing law These Terms and Conditions are governed by and construed according to the law of the State of New South Wales, Australia and each party submits to the non-exclusive jurisdiction of the courts of that State.

General If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible and will be deemed deleted to the extent that it is nor enforceable, and the remaining provisions of the Terms and Conditions shall remain in full force and effect. If you consider that any Content on the Site breaches your intellectual property rights please notify Us by electronic mail to info@teamjetspeed.com.au, and any action that we may take in response to the notification is not an admission that there has been a breach of intellectual property rights, or that we accepts any liability in relation to such a breach. We does not guarantee to take any action if notified under this clause.

Team Jetspeed is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all.

Team Jetspeed uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Team Jetspeed only last while you’re browsing our website.

We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy When purchasing from Team Jetspeed your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@teamjetspeed.com.au